Coronavirus (COVID-19) Infection prevention and control policy
We have missed being able to offer you the treatments that you love, and we are looking forward to welcoming you all back in clinic, sadly not with open arms but with hand sanitiser 😊.
Our priority is to keep you all as safe as possible therefore we have implemented a number of changes which wewould like to make you aware of. During the time the salon has been shut, we have completed the Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by the Guild of Professional Beauty Therapists Ltd, the UK trade body for our industry. We have since made a number of changes in the way that we operate that you will notice when you next visit.
Our priority is to keep you all as safe as possible whilst remaining a viable business. There will be a £3.00 surcharge added to each visit to cover PPE and appointment spacing. This is only a temporary measure and will be revoked once everything is back to normal.
If any of our staff feel ill or have symptoms of C0VlD-19, they will self-isolate immediately and not come into the salon. This may mean that we have to cancel your appointment at short notice. We appreciate that this may be inconvenient, but it is done entirely for your own safety.
Prior to your appointment you will receive a SMS link / email to a short health screening document that you need to sign and return back to us, THIS MUST BE COMPLETED BEFORE YOUR APPOINTMENT. If you have not completed this form you will be asked to fill one out upon arriving to the clinic.
If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise us as soon as possible and DO NOT COME TO THE SALON FOR YOUR APPOINTMENT. We have amended our booking terms and conditions and you will not be charged for any appointments which you miss due to illness/ other.
For your safety and to maintain social distancing, we ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments as this may mean that you come into contact with other clients who are just leaving. If you turn up too late for an appointment this may result in us having to reschedule.
When you arrive at the clinic please wait by the door and someone will come and assist you with the essential protocol.
Your temperature will be taken and recorded upon arrival to the clinic.
We will provide you with hand sanitiser to use when you enter and leave the salon.
We have increased the frequency of cleaning in the salon including making sure that common surfaces, toilets door handles etc. are wiped clean using medical grade disinfectant products between each client.
All tools and equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety.
Wherever possible we will utilise environmentally, friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection.
We will understand and not be offended if you wish to wear a facemask or wear disposable gloves when you visit the salon and during your treatment if this is appropriate.
All therapists will be wearing full PPE including visors.
All towels and blankets will be removed from beds, desks and toilet area.
We have Perspex screens at our Manicure and Pedicure stations.
Only water will be served as a beverage in disposable cups.
We can confirm that the laundering of salon towels and uniforms is a priority and we can assure you that all salon laundry is washed at 60 degrees C.
Treatments at ME
We have carried out a risk assessment on all treatments and we are confident that we can continue to provide these safely. The Government have prohibited treatments on the face area until further notice.
During your treatment
We understand the importance of hand hygiene and we will ensure that we wash our hands in according with NHS recommendations before the start of your treatment.
We will try to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your treatments, please let us know and we will do what we can to satisfy you.
All of these procedures have been implemented for your safety and that of our staff. We will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary.
Thank you for your understanding,
Daisy McCarthy, Director.